Terms of Service

1. Agreement to Terms

By accessing and using AutopilotCX ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

AutopilotCX provides an enterprise customer experience and social media automation platform that includes AI-powered automation, analytics, design tools, intelligent automation management, and integrations with third-party services.

3. Account Registration

3.1 Account Creation

You must provide accurate, current, and complete information during registration and keep your account information updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

4. Subscription and Billing

4.1 Free Trial

We offer a 14-day free trial with full access to platform features. No credit card is required to start the trial.

4.2 Paid Subscriptions

After the trial period, you must select a paid plan to continue using the Service. Subscriptions are billed in advance on a monthly or annual basis.

4.3 Payment

All fees are non-refundable except as required by law. You authorize us to charge your payment method for all fees.

4.4 Price Changes

We may modify subscription fees upon 30 days' notice. Continued use after notice constitutes acceptance of new fees.

5. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose or in violation of any laws
• Transmit harmful, offensive, or inappropriate content
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any part of the Service
• Use automated systems to access the Service without permission
• Resell or redistribute the Service without authorization
• Reverse engineer or attempt to extract source code

6. Intellectual Property

6.1 Our Property

The Service, including its original content, features, and functionality, is owned by AutopilotCX and is protected by international copyright, trademark, and other intellectual property laws.

6.2 Your Content

You retain ownership of content you create or upload. By using the Service, you grant us a license to use, modify, and display your content solely to provide the Service.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We implement industry-standard security measures and, where applicable, HIPAA compliance for healthcare data.

8. Termination

8.1 By You

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.

8.2 By Us

We may suspend or terminate your account for violation of these Terms or for any reason with 30 days' notice.

9. Disclaimers and Limitations of Liability

9.1 Service "As Is"

The Service is provided "as is" without warranties of any kind, either express or implied.

9.2 Limitation of Liability

AutopilotCX shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

10. Indemnification

You agree to indemnify and hold AutopilotCX harmless from any claims arising from your use of the Service or violation of these Terms.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions.

13. Contact Information

For questions about these Terms, please contact us at:

Email: legal@autopilotcx.app
Address: AutopilotCX, Inc.
[Your Address]
[City, State ZIP]